frequently asked questions

Is Admission included when I purchase ‘VIP - Table Seating’?

Yes, admission is included when you purchase a ‘VIP - Table Seating’, you don’t need to purchase any additional tickets.

What are your covid restrictions?

There are no Covid restrictions at this time. Effective 3/26/2022

My credit card transaction keeps getting an error!

A couple of things that will give an error during checkout with your credit card:

  • Make sure your address matches the address on the credit card statement.
  • It’s NOT an out of country credit card, we don’t accept credit cards not from the US
  • There are double the amount of funds of the transaction.
  • If you’re still having problems please contact us at info@daplaygroundmaui.com
There are only ‘General Admission, Standing' tickets available. Is seating possible in the General Admission area?

Yes we have 12 - 2 Tops and 4 - 4 Tops on a first come first serve basis. We recommend you get there when the doors open to secure one of those tables.

Are minors welcome to watch a show?

All-Ages are welcome to any of our shows starting BEFORE 5:00 PM. Due to Maui County Liquor Laws, there is a 9P curfew for all minors and CAN NOT be in the venue past 9:00 PM HST.

I couldn’t make it to the show, can I get a refund?

Unfortunately, there are no refunds. You are welcome to sell your tickets on your own and email us at info@daplaygroundmaui.com with the new ticket holder name so there are no issues at the door.

I didn’t receive my email confirmation?

Please check your SPAM folder, occasionally it will get filtered through as spam. If you did not find it in your spam folder please email us at info@daplaygroundmaui.com with your order number and name on the order.